Return & Exchange Policies

In today’s online market, honesty is the best policy. That’s why we designed the most generous and transparent store policy for our customers. Read below to learn more and don’t hesitate to contact us with questions!

 

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Return Policy

SkinOn may accept returns on apparel and footwear for account credit only. For this purpose SkinOn must receive the merchandise within 14 days from the date it was shipped to you. Items must be unused, unworn, unwashed and undamaged by you. Goods will be accepted only if they are returned in their original packaging. We do not provide refund on any goods sold. Goods once sold can only be exchanged for replacement or a store credit if they meet our terms and conditions. Since we keep limited inventory and do not always have all sizes available and under such circumstances the amount paid by you can be used by you whenever you shop with us next time. All conditions applicable to return of goods shall also apply to exchange of goods. To return an item, the customer must write to us at connect@skinonglobal.com, a prompt response is assured to such mails. If you are not satisfied with the product received by you for any reason you may have the option to exchange at the sole discretion of SkinOn.

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Refund Policy

For the purpose of this clause account credit means credit issued to your account for the entire purchase amount less the shipping costs. Your account credit can be used towards your next purchase with SkinOn.